Refund Policy

Last updated: 01 Oct 2024

Thank you for choosing Swaraafin Micro Finance Private Limited (“Company”, “we”, “our”, “us”). We value your business and strive to provide the highest quality products and services. Please read our No Refund Policy carefully before making any purchases or entering into any agreements with us.

1. No Refunds

All sales made through Swaraafin Micro Finance Private Limited are final. We do not offer refunds or exchanges for any products or services once a purchase is completed. This includes but is not limited to:

• Product purchases
• Service fees
• Subscription fees
• Any other charges

2. Product and Service Quality

We ensure our products and services meet high standards of quality. If you have concerns, please contact our support team to discuss potential solutions, although refunds will not be granted.

3. Exceptions

We may, at our sole discretion, consider exceptions to this policy under certain extenuating circumstances, such as:

• Defective or damaged products
• Incorrect products received

In such cases, you must notify us within 7 days of receiving the product. If approved, we may offer a replacement product or service rather than a refund.

4. Dispute Resolution

If you have any concerns or disputes regarding a purchase, we encourage you to contact us directly so we can try to resolve the issue amicably.